Terms of service

Zephyria gives businesses a booking page, team calendars, a message inbox, registers and an AI assistant (Zephyr) that answers their customers and helps their team.

• Give accurate information and keep it up to date.
• Keep your password safe; you're responsible for what's done with your account.
• If you create a business account, you must be legally able to contract on that business's behalf. You're responsible for what the members you invite do.

• Free: no cost, with the limits shown on the pricing page.
• Solo and Pro: one flat price per business, monthly or yearly, at the price published on zephyria.io. Pro includes up to 5 people; each additional person is charged separately and, if added mid-period, proportionally.
• Trial: each business can start a Pro trial once, with no card. When it ends, the business goes back to Free unless it subscribes.
• Payments are processed by Stripe. In Mexico the price is charged in pesos, VAT (IVA) included.
• If a payment fails, the plan stays active while Stripe retries. If the subscription is canceled, the business goes back to Free.

You can cancel your plan at any time from Settings → Plan. The cancellation takes effect at the end of the period you've already paid for, and you keep your plan until then. We don't refund partial periods.

Don't use Zephyria for:

• Illegal activity, fraud or deception.
• Spam, or messaging people who haven't given their consent.
• Harassment, threats or discrimination.
• Trying to access other people's accounts or data, overloading the service or copying it.

We may suspend accounts that break these rules.

Your business's information (services, prices, calendars, registers and conversations) is yours. You allow us to use it only to provide the service. If you record your customers' data, you're responsible for having their permission and for the information being correct. The Privacy notice explains how we handle personal data.

Zephyr answers using the information each business sets up, but AI can make mistakes. Review your business's information, keep an eye on conversations and take over when needed. You can pause the assistant at any time.

We work to keep Zephyria available, but there may be interruptions. We may change or remove features; if a change affects what you pay, we'll tell you beforehand.

To the extent the law allows, Zephyria isn't liable for indirect damages, or lost profits or data, arising from use of the service.

If we change these terms, we'll publish the new version on this page with its date. If you keep using the service afterwards, you accept the changes.

These terms are governed by the laws of the United Mexican States. Any dispute will be resolved before the competent courts of Monterrey, Nuevo León.

Email hola@zephyria.io.